Tuckernuck's return policy has a two-tier structure worth understanding before you buy: 14 days for a refund, 30 days for store credit. Here's the full breakdown.
Standard policy
- 14 days from delivery for a full refund to original payment method
- 30 days from delivery for store credit
- Items must be unworn, unwashed, in original condition with all tags attached
- Order confirmation required
The 14-day refund window is shorter than most US online retailers. If you want cash back (not store credit), act within two weeks of receiving your order.
Final sale
Items marked "Final Sale" are non-returnable at Tuckernuck. Final sale is common during their seasonal promotions and on specifically discounted items. Check the product page before purchasing.
How to return
By mail: Start the return at tuckernuck.com. Tuckernuck charges a return shipping fee (check current rate in the returns portal — fees are subject to change). Refunds or store credit process after the warehouse receives and inspects the return.
In-person: Tuckernuck has a flagship in Washington, D.C. In-person returns may be available there — check with the store directly.
Condition requirements
Tuckernuck inspects returns. Items must be in original condition — tags attached, unworn, unwashed. Tuckernuck's style is classic and preppy, and their fabrics (linen, cotton, cashmere-blend) show wear clearly. Returns with any sign of use will likely be declined.
The honest read
The 14-day refund window is the main limitation. For a primarily online brand, that's tight — especially for US customers outside of major metro areas who don't have instant access to try things in person before ordering. Know your Tuckernuck sizing before ordering if the return window is a concern.
The 30-day store credit extension is useful if you want to exchange for a different item or size, but if you're unsure about the brand, the 14-day refund window means you need to decide quickly.
Tuckernuck resale value
Tuckernuck pieces hold moderate resale value, particularly for their signature styles — linen sets, classic dresses, and printed pieces. Their items resell on Poshmark within the DC-prep and coastal-casual buyer community, typically at 30–45% of retail.
If you have Tuckernuck items you're not wearing, Cove can show you what they're worth on the secondary market.