Sézane's return policy is notably short — 14 days from delivery — which reflects their French brand positioning and limited production model. Here's what you need to know before you buy.
Standard policy
- 14 days from delivery for a full refund
- Items must be unworn, unwashed, in original condition with all tags attached
- Order confirmation required
Fourteen days is significantly shorter than the US retail standard of 30 days. For Sézane, which ships from France to US customers, you need to act quickly — by the time your order arrives and you've had a few days to try things on, you may be close to or at the deadline.
How to return from the US
Sézane handles US returns through their portal at sezane.com. They provide a prepaid return label for US customers. Start the return process immediately when you decide — don't wait.
Return steps:
- Log into your Sézane account at sezane.com
- Navigate to your order and request a return within 14 days of delivery
- Print the prepaid return label
- Drop off at the carrier location
Refund processing takes longer than domestic US brands — allow 2–3 weeks after the warehouse receives the return.
What can't be returned
- Items outside the 14-day window
- Final sale items (Sézane marks some items as non-returnable)
- Items without original tags
- Worn or washed items
- Lingerie and swimwear without hygienic liners
The 14-day clock
For US customers, this is the most important thing to know. If your order takes 7–10 days to arrive from France, you have 4–7 days to try everything and decide. Open the package immediately when it arrives and try things on the same day.
Sézane's 14-day policy is based on European consumer protection standards (EU gives 14 days for distance purchases) — it's the minimum required, and Sézane hasn't extended it beyond that for international customers.
In-person returns (US)
Sézane has a handful of US physical locations (New York and Los Angeles). If you're near one, in-person returns may be available — check with the specific location. The 14-day window still applies.
The honest read
The 14-day window is the main friction point with Sézane. Their pieces are beautiful and the quality is excellent, but the short return window means you need to be decisive quickly, especially accounting for international shipping time. If you're a careful shopper who knows your Sézane size, it's fine. If you want time to deliberate, know that the clock starts ticking the day your package arrives.
Sézane resale value
Sézane holds exceptional resale value for a brand at its price point. Their limited production model means sold-out styles stay sought-after on the secondary market. Popular pieces from Sézane — their Leopold shirt, Avril dress, and similar signature styles — often resell at 60–80% of retail on Vestiaire Collective and Vinted.
The 14-day return window, combined with the French shipping timeline, means many US customers end up keeping items they're unsure about. If that's you, Cove can show you what your Sézane pieces are worth on the secondary market before you decide what to do with them.