Saks Fifth Avenue's return policy is 30 days — on the shorter side for a department store, but with real nuances for designer goods, final sale, and their Off 5th outlet. Here's the full breakdown.
Standard policy
- 30 days from purchase for a full refund to original payment method
- Items must be in original, unworn condition with all tags attached
- Original receipt required, or purchase must be on your Saks account
Thirty days is stricter than Bloomingdale's (365 days) or Nordstrom's flexible case-by-case approach, so the window matters more at Saks. Don't let a purchase sit — decide within the month.
Final sale
Saks marks certain items "Final Sale" — non-returnable, no exceptions. This is common during:
- The Annual Friends & Family sale
- End-of-season clearance
- Specific designer brand promotions
Final sale is noted on the product listing and in your order confirmation. At Saks' price points, buying something final sale and then regretting it is an expensive mistake — read carefully.
Designer and luxury goods
Certain designer items at Saks come with additional brand-specific conditions. Some luxury brands require that you return the item with its original authentication cards, dust bags, boxes, and documentation. Missing these can prevent a return.
For watches, jewelry, and fine accessories: Saks may require the original packaging and certificates. High-value purchases should come with a detailed inspection at the time of receipt — don't wait to open the box.
How to return in-store
Bring the item with all original packaging, tags, and receipt to any Saks Fifth Avenue location. Refunds process to the original payment method. For high-value items, they may need to inspect and verify before processing.
How to return online
In-store: Free, fastest. Bring online purchases to any Saks store.
By mail: Start the return at saksfifthavenue.com. A prepaid return label is available, but a fee (~$9.95) is deducted from your refund. Refunds process within 5–7 business days of the warehouse receiving the return.
Saks OFF 5TH (outlet)
Saks OFF 5TH is a separate entity with different policies:
- 30-day return window for most items
- Some items are final sale at point of purchase
- Cannot return Saks OFF 5TH items at Saks Fifth Avenue full-price stores
SaksFirst (loyalty) and returns
SaksFirst members have their purchase history tied to their account, which simplifies no-receipt lookups. Your SaksFirst points earned on a returned purchase are reversed.
No receipt
Without a receipt and without a Saks account, returns become store credit at current selling price — which may be lower than what you paid if the item has been marked down since your purchase. If you bought something at Saks, registering it to your account at the time of purchase protects you.
The honest picture
Thirty days is tight at Saks' price points. For high-value purchases, plan your decision timeline accordingly. The designer packaging requirement is real — if you received a bag or accessory with an authentication card or dust bag, keep it until you're sure you're keeping the item.
Saks price points and resale
The brands sold at Saks — contemporary designers, luxury labels — hold strong secondary market value. Items from Khaite, The Row, Saint Laurent, and similar brands can resell at 50–70%+ of retail on TheRealReal, Vestiaire Collective, and similar platforms.
If you're past the 30-day window on something that isn't working out, resale at Saks' brand tier is genuinely worthwhile. Cove tracks the resale value across brands so you can see exactly what your pieces would sell for before making that call.